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Discover how Liberty Mutual President Award recipient, Brandon Hughes, strengthened confidence, leadership, and trust in himself through FIORIA’s Brand Authority Experience.
“There’s a killer in here.”
The words caught me completely off guard.
Brandon Hughes wasn’t talking about aggression.
He wasn’t talking about ego.
Nor was he talking about beating someone else.
What Brandon was describing was confidence.
The kind that comes from finally trusting yourself.
A willingness to stop shrinking.
The freedom to trust your voice.
And a quiet certainty that says:
“This is my time.”
Brandon did not come to FIORIA searching for confidence.
In fact, quite the opposite.
As a Liberty Mutual President Award recipient, Brandon was gifted a Brand Authority Experience as part of a special recognition program celebrating some of the company’s highest performing leaders.
The President Award is one of Liberty Mutual’s most prestigious honors, recognizing individuals who consistently demonstrate excellence, leadership, impact, and results.
Brandon had already earned the award.
He had already proven himself.
Yet what unfolded during the experience revealed something many successful leaders quietly wrestle with.
Not whether they are capable.
But whether they truly trust themselves.
At FIORIA, our Brand Authority Experience is about far more than professional headshots. It is a leadership branding experience designed to help professionals, executives, entrepreneurs, and emerging leaders see themselves more clearly through the eyes of those who know them best.
Before a single portrait is created, we spend time uncovering the qualities that colleagues, leaders, managers, clients, friends, and family consistently see in a person. Together, we identify the strengths, values, leadership characteristics, and personal qualities that have shaped their success.
The goal is not to create a better image.
The goal is to help people see more clearly the truth of who they already are.
And Brandon’s story is a powerful example of why that matters.
It isn’t really about winning an award.
It’s about what happened long before the recognition arrived.
A few years ago, Brandon stepped into a new role at Liberty Mutual.
Like many leaders stepping into greater responsibility, he quickly found himself navigating new expectations, strong personalities, difficult conversations, and bigger opportunities.
He described the first year as drinking from a fire hose.
As a producer, rejection is simply part of the job.
“You get rejected more times in a week than the average person does in a year.”
That kind of pressure can cause even the most capable people to second guess themselves.
But over time, something began to shift.
Brandon became more willing to speak up.
More willing to challenge assumptions.
More willing to trust what he knew.
One opportunity in particular would become a defining moment.
A major account landed on his desk.
There were obstacles.
There were objections.
There were people with far more experience who believed the opportunity should be handled differently.
The easy path would have been to back down.
Instead, Brandon trusted his instincts.
He challenged the situation respectfully.
He stayed engaged.
And eventually, they landed the account.
The business victory mattered.
But what happened inside Brandon mattered even more.
Sitting in his home office afterward, he experienced a realization he will never forget.
“This is my time.”
“I’m just as good as everyone here.”
For the first time, he stopped waiting for someone else to validate what he was capable of doing.
He believed it himself.
The longer we do this work, the more convinced we become that most people are far more extraordinary than they realize.
Over the past twenty years, Brian and I have noticed something fascinating.
Whether we’re working with executives, entrepreneurs, educators, therapists, nonprofit leaders, or Rising Phoenix participants, many people underestimate the qualities others see most clearly within them.
Leadership.
Resilience.
Wisdom.
Confidence.
Integrity.
Courage.
The strengths that drive their success often become invisible.
This is one reason leadership branding has become so important. The strongest leaders are often the least aware of the qualities that make them effective because they use those strengths every single day.
People become so familiar with their gifts that they stop recognizing them.
That is one reason visual identity matters.
Not because a portrait changes who someone is.
But because it can become a powerful reminder of who they already are.
Especially during seasons of growth, challenge, transition, or self doubt.
When we asked Brandon what his eyes would say if they could speak, he answered immediately.
“There’s a killer in here.”
Not arrogance.
Not ego.
Not a desire to dominate others.
Instead, it was the confidence that comes from finally recognizing your own potential.
The courage to trust yourself.
The freedom to stop shrinking.
And the quiet certainty that you belong in the room.
The most powerful leadership branding isn’t about creating a persona. It’s about uncovering and reinforcing the qualities that already exist.
What moved us most was what the people closest to Brandon saw in him.
His manager described him as positive, coachable, and a natural leader. He shared that Brandon has a unique ability to build genuine relationships and focus on what he can control rather than becoming distracted by everything he cannot. Most importantly, he hopes Brandon’s portraits remind him to trust himself and his decisions.
His wife, Becca, spoke about the leap of faith Brandon took when he left his father’s company and stepped into a completely different future. She hopes these portraits remind him that betting on himself was worth it.
Again and again, we heard the same themes.
Leadership.
Character.
Trustworthiness.
Confidence.
The very qualities Brandon was learning to recognize in himself.
Then something beautiful happened.
At Liberty Mutual’s President Award ceremony, Brandon shared that Myrna, a Vice President at Liberty Mutual whose leadership he deeply admires, told him that reading his Brand Authority Summary helped her understand him on a deeper level.
Not just his results.
Not just his performance.
Him.
That may be one of the most meaningful outcomes of the entire experience.
Because behind every achievement is a person.
A story.
A journey.
A set of values and experiences that shaped the leader everyone sees today.
What Brandon discovered about himself wasn’t meant to be remembered once.
It was meant to be seen again and again.
“There may have been times in life when I lost sight of who I was. Now, every day, I’m reminded of who I am, what I stand for, and my ability to get things done,” said Brandon.
Today, Brandon’s portraits are displayed in his home office.
The very place where that breakthrough happened.
It’s where he realized he was capable of more than he had allowed himself to believe.
The place where he stopped waiting for permission.
For Brandon, those portraits serve as a visual anchor. This is one of the most powerful outcomes of leadership branding: creating a visual reminder of the leader someone has already become.
A reminder of the leader he has become.
Evidence of the confidence he fought to build.
Proof of what becomes possible when someone finally trusts themselves.
Because confidence is rarely built in a single moment.
It is strengthened through repeated experiences that reinforce what is true.
And perhaps that is the greatest lesson of Brandon’s story.
The confidence was never missing.
His leadership was never missing.
The potential was never missing.
It was there all along.
He simply learned to see it.
At its best, leadership branding is not about looking more successful. It’s about seeing yourself clearly to lead with confidence, authenticity, and trust.
The Brand Authority Experience is designed for leaders, professionals, entrepreneurs, and high achievers who want their visual presence to reflect the expertise, character, and leadership qualities they’ve worked years to develop.
Through in-depth discovery, interviews with the people who know you best, and strategic portrait creation, we help uncover the strengths others consistently see in you and transform them into a visual reminder you can return to every day. For many clients, those same portraits also become powerful tools for leadership, whether they’re speaking on stages, building a business, leading a team, publishing a book, updating their professional brand, or stepping into a new season of influence.
Learn More About the Brand Authority Experience